If you can't find what you're looking for here, please get in touch — we read every message.
Tours are by appointment, Monday to Friday, 8 AM – 6 PM. Send us a message through our contact form or WhatsApp us at +60 19-882 8811, and we'll arrange a quiet time when the nursery is calm and you can take everything in.
Of course. Many parents bring their partner, grandparents, or a confinement nanny. We ask that older children remain accompanied at all times for the babies' safety.
G-25 & G-26, Boulevard Harmoni, No. 1, Jalan Awan Makmur, Taman OUG, 58200 Kuala Lumpur. You'll find a map and nearby reference points on our contact page.
We specialise in babies aged 1 to 18 months. These are the most delicate months and we've built every part of the centre around them.
There is one plan, not a ladder of tiers: our All-in-One Package, at a caregiver-to-baby ratio of 1:2, with nothing held back and no hidden extras. It covers modern facilities, caregiving services, early childhood development, baby essentials and health assessment — and throughout, weekends and public holidays, live CCTV activity tracking, the infant development programme, baby spa sessions, pickup and drop-off, daily updates, in-home caregiving, caregiver assistance on request, and WhatsApp and in-app support. The full list is on our Signature Services page.
No. Alongside the All-in-One Package we offer Hourly Care and Premium Daycare, with Premium Night Care and All-Inclusive Signature Care to follow. Exact minimum durations are confirmed in your private consultation, which always comes before any commitment.
Premium Night Care is designed around overnight stays — dim lights, white noise, and a caregiver who stays awake so you can sleep. It is one of the options we are opening after launch; tell us at your consultation if overnight care is what you need, and we will let you know as soon as it is available.
All our nurses are certified and background-checked. We also work with paediatricians, lactation consultants, and a counselling psychologist as part of the care team.
We keep a separate room for unwell babies, with its own air filtration and a dedicated caregiver, so no one recovers alongside the others. A paediatrician is on call whenever needed, and we'll always contact you immediately.
Our registration with Jabatan Kebajikan Masyarakat (JKM), Malaysia's Department of Social Welfare, is in progress ahead of our November 2026 opening, alongside the local council, BOMBA and health approvals a centre of this kind requires. We will not take a single baby into our care before every one of them is in hand, and we're glad to talk you through exactly where things stand at your consultation.
Yes. Our care rooms are under 24/7 CCTV monitoring, and our companion app logs your baby's day as it happens — every feed, nap, nappy, bath, temperature check and observation, plus tummy time, sensory play and the air quality in their room. The app launches alongside the centre, on iOS and Android.
Every family's needs are different, so pricing is shared during your private consultation rather than published on a page. This way we can build something around your baby's rhythm and the level of care you need, not a one-size-fits-all package.
Yes, a deposit confirms your booking. Specific deposit, payment, and cancellation terms are set out in your individual Care Agreement — we'll walk you through it before anything is signed.
Only with your consent, and shared privately with you through our app. We never use any image of your baby for marketing or social media without your separate written consent.
For the babies' safety and rest, all visits to the care areas are coordinated in advance. The lobby is open for tour appointments during published hours.
Please visit our Our Partners page or write to us at info@babyangels.com.my. We work with clinics, premium brands, and corporate childcare programmes.